General Support

  All Users

Click here if you :-

  • Have forgotten your password for PiobMaster 2.2/2.3 or DrumScriobh 2.0
  • Would like to change your email address in our database
  • Would like to submit a support problem
   
  Windows Vista and Windows 7

PiobMasterPro and the Alasdair Gillies Learner compositions series are Vista and Win 7 compiant. However, some users have managed to install PiobMaster 2.3 and DrumScriobh 2.0 on Vista and Windows 7 using the following work around. However, it does not rectify the playback problem experienced by the users.

     
   

"There is a problem which is easily sorted when running PiobMaster under Vista. A dialogue referring to Regedit appears on program launch. So exit PiobMaster. The user (as administrator) goes to the User Accounts Control Panel and selects the option to turn User Account Control OFF. The PC restarts and after restart, user relaunches PiobMaster. Then go back to same control panel and turn UAC back on, restart and relaunch. Fix should work.". Donald Shaw, Scotland UK.

   
  Trial & Full Versions

Ensure to download the PiobMasterPro trial version before purchasing

Remember to remove trial versions of PiobMaster 2.3 and DrumScriobh 2.0 before installing full version of your chosen software package.

   
  Tutor Book Users

If you are experiencing a problem viewing the exercises and video clips on the Tutor Book CD-ROM - please download and install this patch from here

   

Patches & Upgrades

 

PiobMasterPro

Click here for the latest patch update to PiobMasterPro which will be available shortly. It will contain bug fixes relating to the very first release of PiobMasterPro

   
 

DrumScriobh 2.0

Update your installation to build 7 (to address a number of issues). Approx. file size: 1.5Mb. Check your own version first to see if you need to update. Details are on the program's Start->About... screen. Please choose the appropriate update below (be careful!!): update a download installation (stay online) or update a cdrom installation

Rogue notes can't be selected or deleted
Install the most recent update above. These notes will be stripped out when you load in an offending file, and will also be checked and removed when the file is saved.

Cannot find the DrumScriobh CD problem
This error sometimes appears with CDROM drives with letters higher than K:. This problem should be taken care of in the latest update (above) as long as you run the software either from the start menu or from the desktop (note: running from the "Run DrumScriobh" button when the CDROM autostarts will run the original exe on your CDROM).

If you don't want to download the update to fix this problem, just download this patch and run it after closing DrumScriobh 2. Follow the instructions to enter your CDROM drive letter (NO colon). When this is done, close it and run DrumScriobh 2 as normal.

If you have an early DrumScriobh 1.0 CD-ROM version and you are unlucky enough to see a message saying something like "PiobMaster must be installed before use", download this patch and run it.

DrumScriobh 1.0 can still be downloaded from here

   
  PiobMaster 2.3

How to import BMW Gold files into PiobMaster

  • Open your .BWW file in MS Notepad
  • Save the .BWW files as a .BMW file
  • Strip out all the text at the start of the file relating to playback parameters.
  • Leave only the text relating to tune name/type/author - "THE DETROIT HIGHLANDERS", "March", "Composer's Name", " " 
  • Save your changes
  • Open PiobMaster and File->Import
  • Save tune in PiobMaster
  • Use Tools->Options, "Half note when grouped" option to correct barring of notes if required.
  • Edit and correct any import errors - most notable can be notes that required cutting, which are associated with dotted notes

PiobMaster 2.3 Update


For registered PiobMaster 2.2 users only. This update won't work with version 2.1, you will need to purchase an upgrade license.

For registered PiobMaster 2.2 users with an old style license key [i.e 8B934956FBE3E3EBEA] you will need to email us with your old details, so that we can create a new style password for you, thus enabling you to upgrade to PiobMaster 2.3 for free.

Select the appropriate update below depending on your current installation type (please be careful!)

a) To update a Downloaded and unlocked version to 2.3 click here

b) To update a CD Rom version to 2.3 click here

Important: Do NOT uninstall version 2.2. Once you have downloaded the setup program, run it from your hard disk (or desktop) and follow the on-screen instructions.

Most recent version of PiobMaster 2.1

PiobMaster 2.1 (Build 6) can be downloaded from here